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FAQ about use of Driver Magician
1. What's the difference between "Search All Drivers" and "Search Non-Microsoft drivers"
submenu of Backup button in the toolbar?
We all know that every Windows operating system is distributed with a lot of device drivers packaged in it. So
the difference between "Search All Drivers" and "Search Non-Microsoft drivers" is that the former one searches all device drivers including those packaged within Microsoft Windows
operating system while the latter one only searches drivers not contained in Windows. Because
device drivers which are contained in Windows
operating system are automatically installed when detected by it, so it is NOT necessary to back
them up. To let you distinguish Microsoft provided drivers and Non-Microsoft provided drivers easily,
the latter ones are in red font. .
2. What's the difference between "Show All Backed-Up Drivers" and "Show Backed-Up Non-Microsoft drivers"
submenu of Restore button in the toolbar?
This question is the same as question one. The difference is that the former one shows all device drivers in the backup directory including those packaged within Microsoft Windows
operating system while the latter one only shows drivers not contained in Windows.
3. What happens when I take the option
to 'Restore'? Does it know where to place the files, or does it run any 'Setup.exe'
program it may find?
Driver Magician can restore driver from driver backup without any
'setup.exe' program. Each device driver has an
installation file (you can find it in each folder of device driver backup
with name as *.inf), it tells any driver setup program where to place each driver file, so Driver Magician simulates driver setup program and extracts information from the
installation files to restore drivers to your machine.
4. Driver version of some device drivers is
null, why?
Because installation files of these drivers don't include the driver version,
so Driver Magician can't extract it. This often happens in Windows 98 and Windows Me.
5. During the driver restoration process, why does my computer seem to be no responses?
Device driver is in the lower layer of operating system, so during driver installation,
settings of Windows operating system change according to the drivers installed,
it leads to no responses of system.
6. After Driver Magician runs, I find there is no driver in the listview, what happens?
Driver Magician goes directly to driver backup function window after it runs and all the Non-Microsoft drivers will show in the listview. If all the device drivers of your computer are provided by Microsoft, the listview is blank. This usually happens after you
format and reinstall operating system just now. To show all the device drivers in your computer, please click the "Search All Drivers" submenu of backup button in the toolbar.
7. I have backed up drivers of Windows 98 operating system, can I use it in Windows 2000 or Windows XP?
Some device drivers can be used in all Windows operating systems, but there are lots of device drivers which can only be use in certain
operating systems, so if you are not
sure please don't try to use drivers of one operating system in others.
8. When I restore device drivers of my computer using Driver
Magician in Windows 98/Me,
Windows prompts me to insert driver disk, what happens?
You don't need to insert driver disk, please just click the OK
button in the prompt dialog, if the same dialog appears again, just click the
Ignore button. But when it prompt you to insert Windows CD-ROM, you should
insert it. If you find your audio card is mute after driver restoration, please reboot your
machine again and it will be OK. This happens only in Windows 98/Me
operating
system. Since they are old in all of Microsoft Windows operating systems, something is
special.
9. When I restore
device drivers in Windows XP, a "Find new hardware wizard"
window appears, what should I do?
You don't need to do anything, just let it be. After drivers of the found
hardware are restored, the "Find new hardware wizard" window
will automatically disappear.
10. After I have
downloaded and installed the drivers Driver Magician informed me to
update, it still informed me to update the same driver, is it a bug of
Driver Magician?
Driver Magician determines driver update by checking the driver release
date of the same devices in your PC and in driver update database.
If it finds the driver release date of certain device in the driver update
database is later than the one in your PC, it will inform you to update
the new driver. But some driver packages contain drivers of several
devices and the release date of these devices driver are not the same,
such as VIA Hyperion 4-IN-1 driver and Intel Chipset Software Installation Utility,
it is impossible to give the release date of each device in such driver
package. so Driver Magician sometime will inform you to update the driver
even after you installed the updated one.
FAQ about registration of Driver Magician
1. Is my online order form secure?
Yes, it is 100% secure.
2. Do I have to pay for the upgrades?
No! All upgrades are free to registered Driver Magician users.
3. Is tech support free?
Yes, it's free for all.
4. I have entered the registration code, however the software reminds it's unregistered, why?
Perhaps you have entered a wrong registration code or name. Please check your name and registration code carefully and make sure they are exactly the same as you received from the author or an authorized reseller.
If you have any other questions please feel free to contact us at support@drivermagician.com
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